Frequently Asked Questions to Stratus Building Solutions

What geographical areas does Stratus provide cleaning services to?

Stratus Building Solutions provides janitorial cleaning services to all areas in the following counties:

Los Angeles County

San Bernardino County

Riverside County

How does Stratus handle Customer Service emergency calls and after hour support calls?

We provide a 24x7 emergency line to respond to every call should a customer require to report an emergency or special service need.

What type of insurance coverage does Stratus provide to its customers?

Stratus provides two million dollars General Liability insurance coverage, California Worker’s Compensation, $50,000 Janitorial Bond, and Theft policy coverage to every customer.

What kind of Training and Certification programs are provided to Stratus cleaning crews prior to being assigned to its Customers?

Our cleaning team goes through an extensive five session training program comprising of three different areas: Business Administration, Safety & Procedures, and Technical Floor Care.  Once the crew passes a final exam, they’re awarded with the Stratus Certificate of Achievement ensuring the highest quality in Facility Cleaning Services.

How does Stratus make sure the janitorial crews are performing according its quality standards?

Stratus has its unique Monthly 50-point written evaluation where our Operations Department ensures our staff is delivering the highest quality of service to our customers expect.

Does Stratus use Green Cleaning Products?

Stratus has its own brand name green cleaning products. We are an innovative company that will always look for the best way to serve our customers. To that end, we had cleaning chemicals designed specifically for Stratus. We demanded the highest quality and exacting cleaning capabilities to match the processes we use. Furthermore, we wanted them to be environmentally friendly or “green”. The marriage of these chemicals with our processes is what allows us to deliver to you the world class cleaning service that you deserve.

To answer your specific questions, please contact us now!